A network for co-production practitioners

Patient engagement in healthcare improvement in Wales

Hi everyone I am a first year PhD student interested in patient engagement in healthcare improvement. I am new to the co-production literature. I wondered if you could provide any pointers/guidance/advice about any literature, frameworks, evaluative measures which look at/have looked at co-production within a health hospital care context and also of any initiatives you are aware of in Wales in this field.

Replies to This Discussion

Permalink Reply by Dyfrig Williams on March 13, 2013 at 11:15

Hi Wendy

I'm afraid that I'm not aware of any that are specific to co-production, but in terms of wider engagement:

Guidance on involving adult NHS service users and carers by Husband, Helen, Carr, Peter and Jepson, Wayne - Welsh Assembly Government and National Leadership and Innovation Agency for Healthcare (2010)

http://www.wales.nhs.uk/sitesplus/documents/829/NLIAH%20Guidance%20...

Public Health Practitioner’s Public Engagement Toolkit, compiled by Ward, Malcolm - Public Health Wales (2011)

http://www.participationcymru.org.uk/12287.file.dld

It might be worth getting in touch with NLIAH to see if they have any guidance that is specific to co-production.

Hope this is helpful and good luck with your PHD,

Dyfrig

Permalink Reply by Lee Gregory on March 13, 2013 at 14:16

Hi Wendy,

A few references I can offer:

Dunston, R., Lee, A., Boud, D., Brodie, P. & Chiarella, M. (2009) Co-Production and health System Reform - From Re-Imagining to Re-Making; The Australian Journal of Public Administration, 68 pp.39–52

Glynos, J. and Speed, E. (2012) Varieties of co-production in public services: time banks in a UK health policy context; Critical Policy Studies, 6:4, 402-433

Harding, M., With James, S., Thomas, M. and Warden, M. (2006) Evaluation of the Timebank projects in Rhondda Cynon Taf for Rhondda Cynon Taf - Community Regeneration Fund. Swansea.

Hunter, D. (2009) ‘The case against choice and competition’; Health Economics, Policy and Law. 4 pp. 489-501

LeGrand, J. (2009) Response to Hunter, Dixon and Saltman. Health Economics, Policy and Law 4, pp.513–514.

Parker, Sophia (2007a) The Co-production Paradox; in S. parker and N. Gallagher (eds) The Collaborative State. London: Demos

Parker, S. (2007b) Participation: a new operating system for public services. In: Creasy, S. (ed.) Participation Nation: reconnecting citizens to the public realm. Involve Online Access pp.103-102

Simon, M. (2003) A fair share of health care: Time Banks and Health. http://www.timebanking.org/documents/Publications/A-Fair-Share-of-H...: Accessed 10th March 2011.

Warne, T. and Lawrence, K. (2009) The Salford Time Banking Evaluation: A report for Unlimited Potential, formally known as the Community Health Action Partnership. Salford: The University of Salford.

Scott Greer's work in to devolution and health often refers to Wales as a co-production model, you will find his work quite easily. The two Parker references in the above are also more general co-production articles but I think they make links to health, it has been a while now since I read them.

And then there is my PhD thesis which will be available online via Cardiff University in the not too distant future (not sure when sorry).

Lee

Permalink Reply by Wendy Hardyman on March 13, 2013 at 14:34

Thank you so much this is extremely helpful.

Have you come across this paper by Osborne and Radnor (2013)?

Osborne, S. P., Z. Radnor and G. Nasi (2013). "A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach." The American Review of Public Administration 43(Article): 135-158.

Best wishes

Wendy

Lee Gregory said:

Hi Wendy,

A few references I can offer:

Dunston, R., Lee, A., Boud, D., Brodie, P. & Chiarella, M. (2009) Co-Production and health System Reform - From Re-Imagining to Re-Making; The Australian Journal of Public Administration, 68 pp.39–52

Glynos, J. and Speed, E. (2012) Varieties of co-production in public services: time banks in a UK health policy context; Critical Policy Studies, 6:4, 402-433

Harding, M., With James, S., Thomas, M. and Warden, M. (2006) Evaluation of the Timebank projects in Rhondda Cynon Taf for Rhondda Cynon Taf - Community Regeneration Fund. Swansea.

Hunter, D. (2009) ‘The case against choice and competition’; Health Economics, Policy and Law. 4 pp. 489-501

LeGrand, J. (2009) Response to Hunter, Dixon and Saltman. Health Economics, Policy and Law 4, pp.513–514.

Parker, Sophia (2007a) The Co-production Paradox; in S. parker and N. Gallagher (eds) The Collaborative State. London: Demos

Parker, S. (2007b) Participation: a new operating system for public services. In: Creasy, S. (ed.) Participation Nation: reconnecting citizens to the public realm. Involve Online Access pp.103-102

Simon, M. (2003) A fair share of health care: Time Banks and Health. http://www.timebanking.org/documents/Publications/A-Fair-Share-of-H...: Accessed 10th March 2011.

Warne, T. and Lawrence, K. (2009) The Salford Time Banking Evaluation: A report for Unlimited Potential, formally known as the Community Health Action Partnership. Salford: The University of Salford.

Scott Greer's work in to devolution and health often refers to Wales as a co-production model, you will find his work quite easily. The two Parker references in the above are also more general co-production articles but I think they make links to health, it has been a while now since I read them.

And then there is my PhD thesis which will be available online via Cardiff University in the not too distant future (not sure when sorry).

Lee

Permalink Reply by Lee Gregory on March 13, 2013 at 16:47

I have not seen this one but I have drawn on previous work by Osbourne to explore the potential use of time banking to achieve co-production in health care services. I find the work useful but not sure I agree with the whole managerial thrust of his ideas - if I remember my notes correctly I think my main comment was to question how co-pro would be achieved - this is something often missing in the literature on public service reform towards co-production.

Lee

Wendy Hardyman said:

Thank you so much this is extremely helpful.

Have you come across this paper by Osborne and Radnor (2013)?

Osborne, S. P., Z. Radnor and G. Nasi (2013). "A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach." The American Review of Public Administration 43(Article): 135-158.

Best wishes

Wendy

Lee Gregory said:

Hi Wendy,

A few references I can offer:

Dunston, R., Lee, A., Boud, D., Brodie, P. & Chiarella, M. (2009) Co-Production and health System Reform - From Re-Imagining to Re-Making; The Australian Journal of Public Administration, 68 pp.39–52

Glynos, J. and Speed, E. (2012) Varieties of co-production in public services: time banks in a UK health policy context; Critical Policy Studies, 6:4, 402-433

Harding, M., With James, S., Thomas, M. and Warden, M. (2006) Evaluation of the Timebank projects in Rhondda Cynon Taf for Rhondda Cynon Taf - Community Regeneration Fund. Swansea.

Hunter, D. (2009) ‘The case against choice and competition’; Health Economics, Policy and Law. 4 pp. 489-501

LeGrand, J. (2009) Response to Hunter, Dixon and Saltman. Health Economics, Policy and Law 4, pp.513–514.

Parker, Sophia (2007a) The Co-production Paradox; in S. parker and N. Gallagher (eds) The Collaborative State. London: Demos

Parker, S. (2007b) Participation: a new operating system for public services. In: Creasy, S. (ed.) Participation Nation: reconnecting citizens to the public realm. Involve Online Access pp.103-102

Simon, M. (2003) A fair share of health care: Time Banks and Health. http://www.timebanking.org/documents/Publications/A-Fair-Share-of-H...: Accessed 10th March 2011.

Warne, T. and Lawrence, K. (2009) The Salford Time Banking Evaluation: A report for Unlimited Potential, formally known as the Community Health Action Partnership. Salford: The University of Salford.

Scott Greer's work in to devolution and health often refers to Wales as a co-production model, you will find his work quite easily. The two Parker references in the above are also more general co-production articles but I think they make links to health, it has been a while now since I read them.

And then there is my PhD thesis which will be available online via Cardiff University in the not too distant future (not sure when sorry).

Lee

Permalink Reply by Ruth Dineen on March 14, 2013 at 0:49

Hi Wendy

1000 Lives+ 'Stories for Improvement' is an interesting home-grown initiative. The Talking Points exchange model of assessment used in Scotland (and just being launched by Swansea Council) is worth following up in general. We are trying to get something similar adopted in Wales. Monmouth Council are moving to a co-pro model for adult social care which might throw up some leads - Mike Logan from MCC is a member of the Wales Network. Lynne Kennedy from Glyndwr Uni/Public Health Wales would be a good contact too.