Co-production practitioners network
A network for co-production practitioners
I recently attended an event at which someone from a public sector organisation was talking about some future developments. In the course of this talk, she kept referring to local residents as 'customers' , and talking about 'customer service'. It occurred to me that, if we are to make progress with co-production, we need to move beyond this 'customer' mentality, this perception of local residents as 'customers' of services provided by public sector agencies, and we need to move instead to…
ContinuePosted on September 20, 2011 at 9:01 — 2 Comments
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Just wanted to say Hi for now.
Patricia
Mark
Good to hear from you
Alan