Radical and comprehensive, and here's the jolly conclusion:
7.16
The basic purpose and nature of public service needs to be redefined. The key features of that redefinition are:
A clearer shared vision and sense of common purpose between government at all levels, citizens, and communities;
A much greater focus on co-production with citizens and communities to identify and implement means of pursuing those outcomes; and
Consequently, a much stronger emphasis on enablement, empowerment and prevention in the design and delivery of public services.
7.17
This is the only way of sustaining viable and high-quality public services. No public sector system can
continue to meet growing levels of demand for high-cost responsive services from declining real resources; the emphasis has to shift to reducing demand for such services through prevention and co-production. Even if those pressures did not exist, there would be a strong case in principle for making this kind of change and reconnecting government and public service more intimately with those that they serve, particularly in a small country. Ageing populations and shrinking budgets make that case absolutely unarguable.
So now we just need to do it!
You need to be a member of Co-production practitioners network to add comments!
Join Co-production practitioners network