Personalisation

[Felicity Runchman]

I work for an alcohol support agency in North East London which runs several different services (a structured day programme, aftercare initiatives, a family service, support for families, partners and friends of problem drinkers, and an older persons service).

As Service User Involvement Worker, I've recently been asked to take on a new project looking at the Personalisation agenda and considering, with service-user consultation and input, how it might work in a service such as ours.

I'm hoping to set up a working group consisting of service-users and staff over the coming months to discuss the implications of, and issues around, Personalisation. Therefore, I would be really interested to hear if there are any other people working along similar lines, being asked to look at Personalisation in a similar context? It would be great to hear from you if so.

All the best,

Felicity