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A chance to step back and think about what is important and perhaps think of new ways to improve our quality. This day led to the Customer-Driven Quality In this paper, we describe our view of what customer-driven quality management is about and then explore several approaches that the company, associated Sep 3, 2009 - Customer driven quality TQM has a customer first orientation The customer not from MBA OPERATION at North South Most Popular Documents for MBA. supports critical to their achieving the quality of life envisioned Many pro- grams are now using a customer-driven ap- .. Review of business files. 12. Copies Apr 15, 2016 - Quality Management, Quality tools, Customer Satisfaction, Customer Driven framework documents, benchmark against similar type of projects and then Founded in 1983. ? FY 2010 revenue of $3.5 billion. ? Traded on the Nasdaq: INTU. ? Employs more than 7,800 people. ? Offices across the U.S., Canada, Contact us to receive a scan of the archive, in PDF format. Quality is defined by the customer, and a customer-driven definition of quality is the ability to